Current State: Supplier Relationship Management

APQC and Supply Chain Management Review asked supply chain professionals to answer five questions about Continuous Improvement in September 2018.

Supplier relationship management (SRM) is the final phase of a buying organization's procurement process.

SRM aims at managing third party organizations that supply goods and/or services (“suppliers”) in order to ensure their compliance with previously negotiated contractual terms, service levels and performance objectives.

The biggest hurdles to widespread adoption of SRM are employee resistance to change, lack of clearly defined processes, and lack of resources.

You can view the full size APQC Infographic here.

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